The jewellery industry is growing at a rate of five to six per cent per year, but with changing customer preferences (not to mention the all-important millennial demographic), how can you ensure your store remains competitive, generates sales, and continue to offer an outstanding customer experience?
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As your customers start thinking of the season of giving, we’ve saved both them and you some of the stress of hunting for that perfect piece.
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If you work in Toronto’s jewellery industry, odds are you know Mike Kundakci and his son, Daniel—the team behind European Design Jewellery.
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Once considered a specialty service, custom design is now a standard offering at most jewellery stores.
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As the world becomes increasingly more digital and less analog, it’s understandable why the value of shows like Expo Prestige and CJExpos Toronto and Edmonton may be lost on today’s retailer.
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As a jeweller, you already know the importance of sound security; you don’t need to be sold on the fact that working in this industry marks you as a potential target of certain criminal activity, even before you get started on conducting your own security risk assessment of your...
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As consumers and designers alike continue to prioritize the ethical mining of metals and gemstones, I have encountered more and more individuals interested in adding stones with Canadian origin to their collections.
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Your ability to offer custom design to your clients is based largely on your communication skills. Can you extract the proper information from your customer and convey it simply to your computer-aided design (CAD) operator?
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Burglar alarm protection continues to change. This development is placing added stress on limited police resources.
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When Michelle Bankowski opened Diamonds of Detroit in Humboldt, Sask., in the mid-1980s, she was facing an uphill battle, as her shop would be competing with three existing jewellery stores in the rural town.
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