During my 10-year tenure as vice president of sales and operations for a major Canadian jewellery chain, I was responsible for up to 280 stores. Each year, as the time for the annual budget approached, I was asked to devise strategies and tactics to meet and hopefully exceed my...
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Power grid failure, earthquakes, severe ice and/or snowstorms, volcanic eruptions, tsunamis, or even a riot … Not all these events will happen in all geographic locales. Still, every area has its own potential risks. The likelihood of these events is low, but the impact on one’s business can be...
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Situated in the heart of Toronto’s historic Danforth Village is Edwards & Davies, a cherished family-run jewellery establishment that traces its origin back to 1945—when it initially opened its doors as a watch and radio repair shop. Over the decades, the store has evolved into a paragon of elegance...
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By Renée Newman Blue topaz is one of the most popular gems today, but do not expect to find it in antique jewellery. The landscape of the blue topaz market underwent a significant shift following mineralogist Frederick Pough’s report of irradiated blue topaz in 1957. Natural-colour blue...
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Pearl jewellery has become omnipresent. Celebrities and powerful women wear pearls. Popular styles of late are not limited to only statement pearl earrings, necklaces, or rings. Ropes and ropes of pearls can be seen adorning the necks of the discerning customer, and pearls are often used as embellishment on clothing, bags, and...
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By Tamanna Bhasin As customers step through the doors of Toronto’s Made You Look, they’re immediately enveloped in a whirlwind of activity—a symphony of colours, the comforting background buzz of artisans at work, and the gentle hum of people exploring the treasures on display. This isn’t just a...
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Not only do jewellers have to know exactly what they are selling, but they have ethical, regulatory, and even legal responsibilities to disclose any treatments or enhancements to the customer prior to the point of sale. The consequences are real, especially in our age of social media and instant...
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The topic of sustainability is a minefield, and almost as tough to manoeuvre. Yet, it is crucial to stay informed so you can provide discerning customers with accurate answers. With an increasingly better educated public, remaining informed about industry-specific definitions in this realm has become a vital selling point...
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From Afghanistan to England’s Tower of London, the Black Prince’s Ruby has traversed time and lore. Yet, despite the popular name marking it as a ruby, the gemstone has been identified as a red spinel weighing approximately 170 carats. The spinel is uncut, set in its rough form as...
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In athletics, precision is everything. Every stride, every split-second decision, every moment on the track is crucial. As the Official Timekeeper of the Olympic Games since 1932, Omega knows this better than anyone. When the world’s best athletes gather in Paris for the 2024 Olympics, Omega will once again...
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