The four Cs of robbery protection: A new way to stay safe

How can you remember crucial safety guidelines during a robbery event? Taking the most important general retail crime-prevention guidelines, Jewellers Vigilance Canada (JVC) has crafted a mnemonic that parallels a knowledge base that every jeweller knows—the four Cs. The four Cs of robbery protection can make it easier to...
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Modern-day industry machinery

Plenty of debates can be had when it comes to jewellery technology. Which machine is best for your business? What’s the most important thing to consider when making a purchase? How much should you rely on high-tech tools, anyway? While answers to the questions vary from jeweller to jeweller,...
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How to appraise your appraisal

By Sonja Sanders

If you’ve spent even a second in the jewellery trade, chances are you’re not a stranger to appraisals. Appraisals are crucial to the industry, they’re needed for insurance purposes, legal petitions, auctions, estate sales, online sites…the list goes on. In the last four decades, technological...

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Six approaches to tackling sourcing concerns

Sure, we know these things are pretty—most of us wouldn’t be in this business if we didn’t love gems and jewellery. That said, it can be easy to lose perspective between the literal grind of cutting (and the drudgery of paperwork and running a business) and the glimpses of...
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Designing and working with 3D-printed fine jewellery

More and more designers and bench jewellers are understanding the benefits of working with 3D printers, even on a small scale. The recent rise in 3D printing in fine jewellery manufacturing is expected to continue with compounding growth over the next decade. The labour-saving and cost-effective nature of 3D...
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Opportunity knocks, so open the door!

The development of customer relationships is central to what is known as the Loyalty Ladder. This concept is like a romance: It starts as an infatuation (the first interaction or sale), which can lead to a type of courtship (repeat sales), then exclusivity (where your shop becomes top of...
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