The United States has a diamond source warranty protocol. Does Canada need one?

February 1, 2014

Bhushan Vora isn't too concerned about complying with the U.S. Diamond Source Warranty Protocol. Although his company—Gem Star—is based in Toronto, he often does business with retailers and others south of the border, some of whom may be looking to adopt the voluntary inventory management system designed to exclude...

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2014 AGTA Spectrum Awards

February 1, 2014

Now in its 30th year, the Spectrum Awards celebrate the use of gemstones in several categories, including Bridal, Business/Day Wear, and Classical. Entries are judged on the basis of overall beauty and wearability, innovative design, and effective use of materials.

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Ready, set, sparkle: Making a statement with stone settings

February 1, 2014

Gems cut in traditional shapes are beautiful, though also predictable and easily taken for granted. For many projects, setting a calibrated stone is simply a matter of purchasing a finding. When a gem is not calibrated, one can handcraft a basic setting.

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The other precious metal: Shake things up with silver

February 1, 2014

The switch to silver began as a way to adapt to the sky-high price of gold, but since then, it's become a successful approach in its own right.

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The power of self-examination

January 29, 2014

Last time, I shared with you some insight on ways to overcome fears that hold you back from greatness. Now, we turn our attention to sales truth number '3,' which looks at the power of self-examination.

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Finding lasting success with truth

January 14, 2014

Many years ago, our forefathers laid a foundation to find true and lasting success. This foundation was built on conducting business with the core principles of trust, honesty, and integrity. The processes of a sale in those days were simple and painless. There were no sales tactics needed to...

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30 seconds to significant sales: How to upsell without turning off your customer

December 17, 2013

If you and your employees aren't trained in effective ways to upsell, chances are you're either offending customers by being too pushy, or leaving money on the table they would have willingly spent with you. Either option is costly.

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Industrial Chic: The cool, hip vibe

December 1, 2013

There's been a noticeable resurgence in popularity lately of mid-century modern furniture, and suburban realtors are rejoicing now that those split-levels and cookie-cutter bungalows, once vilified as boring, are now subject to raging bidding wars.

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Sothil: A balanced partnership, a balanced business

December 1, 2013

For the last little while, Sean Polan might have thought he was in the store furniture business. With designs, specifications, and a list of materials in hand, he's been making the rounds with manufacturers, gathering quotes and weighing his options.

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Teen spirit: Tackling the teen jewellery niche

December 1, 2013

For teenagers today, jewellery is all about fun and freedom. It's a way to assert their individuality, while applying their creativity to develop their own sense of style.

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