Do not resist
Identifying casing behaviour and consistently observing sound security procedures can make your jewellery operation a safer environment for you, your associates, and customers. Should a casing incident ever escalate into an actual robbery, it is essential that no one resist. Co-operate with the instructions given by the robber to get them out of your store. As soon as they leave, lock the door and call police.
Enhance your store’s casing awareness today by requesting your complimentary suspicious incident logbook from Jewelers Mutual Insurance Co. Fill out the online form or call (800) 558-6411. For a video to share with your staff on identifying and recording suspicious incidents, visit youtube.ca/jewelersmutual.
For training resources regarding safety and security when carrying or working with jewellery, visit JM University at JewelersMutual.com. Jewelers Mutual Insurance Company is the only company specializing exclusively in jewellery insurance in the United States and Canada. It is licensed in all 50 U.S. states “¨and Canada. David J. Sexton, CPCU, is vice-president of loss prevention consulting at Jewelers Mutual Insurance Co., in the United States. A graduate of the University of Wisconsin, Sexton serves on the Underwriters’ Laboratories’ (UL) Security Systems Council, where he is a corporate member of the insurance category. He also sits on the board of directors for Jewellers Vigilance Canada (JVC), and worked on the Central Station Alarm Association’s (CSAA’s) Insurance Liaison Committee that assisted in the development of the UL burglar alarm modular certificate program and revised UL standard. Comments and questions can be sent to lossprevention@jminsure.com.
