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Seeing clearly: How effective is your video surveillance system?

October 1, 2015

Operation and upkeep

In some retail jewellery settings, cameras may be visible, deliberately positioned as a visual deterrent, while in other cases, they may be surreptitiously placed. Either way, ensure they are installed so they capture a person's identifying features.
In some retail jewellery settings, cameras may be visible, deliberately positioned as a visual deterrent, while in other cases, they may be surreptitiously placed. Either way, ensure they are installed so they capture a person’s identifying features.

Develop written procedures for the operation, care, and maintenance of your surveillance system, and make sure your associates are trained in applying them. Assign one or more employees with the daily responsibility of checking the surveillance system to ensure it, as well as each camera in the system network, is operating properly. 

Your video surveillance system should operate 24 hours a day, seven days a week. In addition to carrying out the routine care and maintenance on your video surveillance system equipment as recommended by its manufacturer and/or distributor, you should also request a complete diagnostic check on your system from a qualified provider at least once a year. This could either be the company you purchased the equipment from and/or the one responsible for your system’s design and installation. In many cases, this could also be your alarm service provider. This annual checkup can be a time to review what is new in video surveillance and how to enhance your current system, if required.

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