A place for all 

Finally, the question of independents versus retail jewellery store appraisers seems to revolve around neutrality—separating roles to best serve the needs and gain the consumer’s trust. It seems to me the natural progression of independents assisting their clients to dispose of unwanted jewellery leads to the conclusion that reputable, certified independents that broker are critical for the benefit of the consumer and the industry in general.

Reputable retail jewellers hold a valuable place in the industry; their expertise and experience allow consumers access to quality jewellery and repairs. Unfortunately, there are also a troubling number of less-than-reputable jewellers in the world who take advantage of consumer trust. With nothing to sell but their expertise, independent appraisers give consumers other choices. Retailers can refer to knowledgeable independents for more complicated assignments, independents can direct clients to jewellers when it is to the customer’s benefit, and best of all, the consumer is well-served while everyone remains profitable in an industry we love. 

Carole C. Richbourg is an independent gemmologist/appraiser in northern California and has been appraising full-time since 1999. She is an accredited senior appraiser, master gemmologist, and a fellow of the Gemmological Association of Great Britain (Gem-A). Richbourg is co-instructor for the American Society of Appraiser’s (ASA’s) GJ-202 appraisal report writing for insurance coverage class. She may be contacted via e-mail at carole.richbourg@finejewelryappraiser.com.