An ounce of prevention
Clients generally understand diamonds can take far greater abuse than any other gemstone. Engagement rings set with coloured gems are finding greater popularity in recent years, but to be successful, the setting must offer as much protection as possible. In addition, the client must be made aware that frequency of wear and their lifestyle will factor into their choice of stone. Not that they always ‘listen’ to their jeweller’s recommendations. We’ve all heard of clients who return to the store or studio with abraded and chipped gems and claim it wasn’t their fault.
Likewise, it can be difficult to convince a client to consider the realities of the mechanical aspects of jewellery design. Form follows function. The degree of strength required for a brooch, earring, or pendant is quite different than that needed for a ring subjected to daily wear. For example, a woman who works in an office environment and does not participate in vigorous sporting activities can wear a much more delicate ring than another who is on the assembly line in a car factory and lifts weights in the evening.
I believe it is up to the designer to take the time to educate their client on why jewellery has to be made and designed a certain way. Yes, they may like the delicate ‘almost no metal visible’ look, but they must realize that in many cases, this just is not practical. I know jewellers who will have clients sign a waiver acknowledging they are buying the piece at their own risk. Unfortunately,
I feel this can still come back to bite you when a stone falls out. As a designer, my reputation is always on the line, which is why I feel it is better to refuse a commission when I do not feel I can produce a piece in which I have complete confidence.
