The Canadian Jewellers Association (CJA) has partnered with Retail Council of Canada (RCC) to create the Certified Jewellery Retail Professional Program (CJRP)—the first-ever retail certification program for jewellery store managers and personnel.

The program, a self-directed online course, covers critical knowledge and skills, unique to the retail jewellery profession in Canada. Topics covered include operations, succession planning, sales, marketing, law, and legislation. A candidate can obtain certification by successfully completing an evaluation consisting … Continue reading Jewellery retailer certification introduced